This Privacy Policy explains how Recover Files & Photos (“Application”, “App”, “we”, “our” or “us”) collects, uses and protects information when you use the Android application. The App provides photo recovery, file recovery, video recovery, audio recovery, junk clean, duplicate photo clean and screenshot clean tools.
1. Information We Collect
1.1 Local files and media access
The App may request access to photos, videos, audio, documents, storage or broad file access depending on your Android version and the feature you use. These permissions are used to scan your device, preview results, restore selected items, save recovered files and clean selected junk, duplicate photos or screenshots.
Recovery and cleaning operations are designed to run on your device. We do not upload your personal photos, videos, audio recordings or documents to our own servers by default, and we do not automatically modify or delete your local media without your confirmation.
1.2 Device, app and log information
To operate, analyze and improve the App, we and our third-party SDK providers may collect technical information, such as device model, operating system version, app version, package name, language, country or region inferred from settings or network, IP address, advertising identifier, app events, ad impressions, ad clicks, diagnostics and crash logs.
1.3 Contact information
If you contact us by email, we may receive your email address, name if included, message content, attachments you choose to send and related support information. We use this information only to respond to your request, troubleshoot issues and improve support quality.
2. How We Use Information
- To provide recovery scans, previews, restore actions and cleaning features.
- To maintain app stability, diagnose crashes and improve performance.
- To analyze product usage and understand which features need improvement.
- To show ads, measure ad performance, prevent fraud and support a free app with no in-app purchases.
- To respond to feedback, support requests and privacy requests.
- To comply with applicable laws, platform requirements and lawful requests.
3. Third-Party Services
The App does not offer subscriptions or in-app purchases. We use third-party SDKs for advertising monetization, analytics, attribution, crash diagnostics and app quality improvement. These providers may process identifiers, device information, app events, ad interaction data and diagnostics according to their own policies.
| Service | Purpose | Typical Data Processed | Policy |
|---|---|---|---|
| Firebase / Google Analytics for Firebase | Analytics, crash diagnostics and product improvement | App events, device information, identifiers, diagnostics and crash logs | Firebase Privacy and Security |
| Google AdMob | Ad delivery, ad measurement and fraud prevention | Advertising ID, IP address, device information, ad impressions, ad clicks and app activity | Google Advertising Policy |
| Facebook / Meta SDK | Advertising, attribution, measurement and ad performance analysis | Device information, identifiers, app events, ad interaction data and diagnostics | Meta Privacy Policy |
4. Advertising and Analytics Choices
You can limit personalized advertising through your Android device settings, Google advertising settings and, where available, Meta ad preference settings. You may also reset your advertising identifier from your device settings. Some ads may still be shown, but they may be less personalized.
5. Permissions
Depending on the Android version and feature used, the App may request storage-related permissions to scan local files, preview items and save restored content. If you deny or withdraw permissions, some recovery or cleaning functions may not work correctly.
6. Data Retention
Local scan results, recovered files and cleaned files are primarily stored or processed on your device. Support emails are kept only as long as reasonably necessary to handle your request, maintain business records, resolve disputes or comply with legal obligations. Third-party SDK providers may retain data according to their own policies.
7. Data Sharing
We do not sell your personal media files. We may share technical and usage information with service providers such as Firebase, AdMob and Meta for the purposes described above. We may also disclose information if required by law, platform process, security investigation or to protect our rights and users.
8. Children’s Privacy
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict or object to certain processing of your personal information. You may also withdraw permissions through Android Settings. For privacy requests, contact us at krishnaparth2825@gmail.com.
10. Security
We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Processing
Third-party service providers may process information on servers located in different countries or regions. By using the App, you understand that information may be processed where our service providers operate, subject to their policies and applicable safeguards.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Last updated” date. Continued use of the App after an update means you accept the revised Policy.
13. Contact Us
If you have questions, feedback or privacy requests, please contact us at krishnaparth2825@gmail.com.
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